Cookie Policy

Last updated: 12 April 2026 · Effective date: 12 April 2026

This Cookie Policy explains how KEYOH uses cookies and similar tracking technologies when you use our website at keyoh.co.uk and our mobile application. It explains what these technologies are, why we use them, and your rights to control their use.

Section 01

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website or use an app. They are widely used to make websites and apps work more efficiently and to provide information to the owners of the site or app.

Similar technologies include web beacons, pixels and local storage. Throughout this policy, we use the term ‘cookies’ to refer to all of these technologies.

Section 02

Types of Cookies We Use

KEYOH uses the following categories of cookies:

Strictly Necessary Cookies

These cookies are essential for the KEYOH platform to function. Without them, core services such as logging in, staying signed in and accessing secure areas of the app cannot be provided. These cookies cannot be switched off.

Performance and Analytics Cookies

These cookies collect information about how users interact with KEYOH — for example, which pages are visited most often and whether users receive error messages. This data is used to improve how the platform works. All information collected is aggregated and anonymous.

Functionality Cookies

These cookies allow KEYOH to remember choices you have made, such as your preferences and settings, to provide a more personalised experience.

Targeting and Advertising Cookies

These cookies may be used to deliver content and advertisements that are relevant to your interests. They also help us measure the effectiveness of our marketing. We will always obtain your consent before using these cookies.

Section 03

Cookies We Use

Cookie Name	Type	Purpose	Duration
session_id	Necessary	Keeps you signed in during your session	Session
auth_token	Necessary	Authenticates your account securely	30 days
user_prefs	Functionality	Remembers your settings and preferences	1 year
_ga	Analytics	Google Analytics — measures platform usage	2 years
_ga_*	Analytics	Google Analytics — session tracking	2 years
consent	Necessary	Records your cookie consent preferences	1 year

We will update this table as we introduce new cookies or remove existing ones.

Section 04

Third Party Cookies

Some cookies on KEYOH are set by third party services that appear on our platform. These include:

Google Analytics — used to understand how users interact with the platform. Data is anonymised and aggregated. Google’s privacy policy is available at policies.google.com/privacy
Cloudflare — used for platform security and performance. Cloudflare’s cookie policy is available at cloudflare.com/privacypolicy
Stripe — used for payment processing. Stripe’s privacy policy is available at stripe.com/gb/privacy

We do not control these third party cookies. Please refer to the relevant third party privacy policies for more information.

Section 05

How to Control Cookies

You have the right to decide whether to accept or reject cookies, with the exception of strictly necessary cookies which are required for the platform to function.

On our website: When you first visit keyoh.co.uk, you will be shown a cookie consent banner. You can accept all cookies, reject optional cookies, or manage your preferences individually.

On our app: You can manage cookie and tracking preferences through your device settings.

Through your browser: Most browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of KEYOH.

To opt out of Google Analytics specifically, you can use the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout.

Section 06

What We Do Not Do

We do not use cookies to collect sensitive personal data such as health information, financial details or precise location without your explicit consent.

We do not sell data collected through cookies to third parties.

Section 07

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our business practices. When we make material changes, we will update the effective date at the top of this document and notify you through the app or website.

Section 8

Contact Us

If you have any questions about our use of cookies, please contact us:

Dare to Accept Limited
128 City Road, London, EC1V 2NX, United Kingdom
Email: contact@keyoh.co.uk
Website: keyoh.co.uk